The eStockCard Team is glad to announce that we will be giving 30-day Satisfaction Guarantee to the new customers who purchased Chronos eStockCard Inventory Software from 30th August 2012 onwards. For any reason you are not satisfied with our software, please email and tell us your concern, we will try our best to solve it within 10 days. If after this period of time we still unable to give you a solution, we will honor the 30 days money back to you.
Here are the terms and conditions for this “30-day Satisfaction Guarantee”:-
- Offer a 30 days money back guarantee from the purchase dated.
- Any administration charges being charged upon by the credit card company, payment gateway or banks would be deducted from the refund amount.
- Under no circumstances, will the refund being entertained after the 30 days from the purchased date.
- To submit the refund request by login into the Client Center from www.estockcard.com within 30 days from the purchase date.
- To have, at least allow us to address your concern due to the dissatisfaction first within the next 10 days. However if we are still unable to address your concern, we will honor the 30 days money back to you.
- To send back the deactivation code to us within 24 hours once refund decision is confirmed by both parties.
- The refund amount would be reversed to the credit card used to purchase the eStockCard (via Paypal) or bank account (via Wire Transfer). Please allow one or two billing cycle for the credit to appear.
- All the software customization works are NOT BE VALID under the 30 days money back guarantee.
- Please refer to the latest Term and Conditions from our website.
If you have any question on this, please feel free to contact us. Thank you.