• Chronos e-StockCard is a powerful inventory software which can be used in different industries and businesses to enhance the inventory management process. It tracks all inventories in greater details.

• Chronos e-StockCard is very much different from any accounting software in the market. It is a powerful inventory software that helps you to physically manage each items in real time basis. It improves your inventory accuracy, reduce inventory holding, control process abnormality, prevent inaccurate usage, avoid over shelf life, and track each item in greater details.

Basically Chronos e-StockCard can support up to 100,000 item codes or more but it depends on your PC/Server performance and database size

• Free Edition
• Support up to 100 item codes only. For more info, check out the Compare Product table.
• Full Edition
  • Support up to 100,000 item codes or more.

• Yes, you can always create and design your own barcode labels when necessary. Basically Chronos e-StockCard provides many default label formats for user to use it. Please download the Chronos eStockCard Free-Edition to experience this powerful features.

• Currently there are 38 types of reports which are commonly used. These reports are divided into 9 main groups which are: Inventory, Item Shelf Life, Cycle Count, Lock and Unlock, Customer, Supplier, Alert, Settings and Others. All reports data are capable to be exported onto multiple formats fro further analysis and presentation such as Excel, Word, PDF, Text etc.

• No, you can maintain your existing data if you want to. After activate the full version, you can continue to perform all tasks as usual.

• Chronos e-StockCard comes with two editions: Free Edition and Full Version.

• No, you can use the Free Edition without activation. You only need to request the activation code when you have subscribed to Standard Edition.

• You can transfer the valid license ONCE only. We call it as "Second Life" for each valid license. You need to uninstall the Chronos e-StockCard from the first PC, obtain the "Uninstall Code" and email it to us. Please refer to next Question for details..

There are some important things that you have to take note for when you want to uninstall Chronos e-StockCard:

1. At the end of the uninstall process, system will prompt you a message box that contains the "Uninstall Code" for previous valid Chronos e-StockCard license.
2. You can either click the E-mail or Copy to Clipboard button. If you clicked the E-mail button, the Outlook Express window will prompt out with your "Uninstall Code" inside. Click "Send" to send this e-mail back to Chronos. This procedure is Compulsory if you want to activate the second PC with Chronos e-StockCard installed.
3. After you install Chronos e-StockCard at another PC, you can request the Activation Code from Chronos. We will provide you another "Activation Code" to activate it. We call this new activation code as "Second Life Code" for the valid software license. Please remember that you can request the "Second Life Code" for ONCE only
4. The "Copy to Clipboard" button is for you to Copy the "Uninstall Code" and paste it on any text document and save it. You can present Chronos the "Uninstall Code" when you want to activate the next installation.

• You can logon to our web site: www.estockcard.com to get the latest updates. Software updates is absolutely free for valid license software.

• One month before the expiry date, system will alert you for the subscription is going to expire. When subscription expired, the Full Version will be downgraded to Free Edition automatically. Item Master is maintained as what had been created. you won't be able to add any new item code and it will switch to standalone version (Connect to localhost).

• You can purchase it online. We accept payment via Credit Card.

1. There are few situations:
• After your payment success and come to the last page - "Thank You" page, there is a link for you to click and download Chronos e-StockCard setup files. If you didn't download it immediately, you still can get back the link from the notification email that we send to you. Besides that, you can print out the invoice for your purchase.
• Login to our Client Center and download it under Product > Software Updates. The login password is the same as the password you use to login to buy.
• If you have installed Chronos e-StockCard Free Edition before, you only have to request the Activation Code from us. The Activation Code enables you to convert Free Edition to Full Edition
• You are required to activate your Chronos e-StockCard Full Edition after install successfully.

1. For first time login to Chronos eStockCard, the below message box will prompt out. Please click OK to proceed to create Company Profile.
   
2. After click OK you will see the below screen for you to key in and create your Company Profile. The Company Code can be alphanumeric but the limit is 20 characters only. Then key in your Company Name, these two fields are compulsory. Click Save to create the Company Profile.
   
3. After click Save, this message box will prompt out. Click OK to proceed to Login screen.
   
4. The below image is the Login screen. Select your Company from the drop down list. You will see the name of the company you created just now. The default User ID is admin and default Password is admin too, you just click the Login button to login and change your password in the system.
   

• Users have to bear in mind that computer name is crucial for estockcard program, It uses computer name & estockcard instance name (ESTOCKCARD) as information when estockcard program connects to MSSQL server
  Example : Warehouse PC (warehouse001) & instance name (ESTOCKCARD) will become WAREHOUSE001\ESTOCKCARD (Database Server Name)
• For first time running estockcard, system will ask u which MSSQL server to connect and if connection is successfully established, system will auto save this database server name and connect to the same server again in the next run.
• If user changed the computer name, in this case "WAREHOUSE001" change to "WAREHOUSE_PC1", system will fail to connect to previous saved database server name due to invalid name in the network. You will see the message "Could Not Connect to WAREHOUSE001\ESTOCKCARD". That's mean your target database server is offline, already changed name or has been removed from remote computer.
• We can only advice users that it's better not to change the centralized server computer name. If you really need to change it, you can replace the computer name with static IP address.
  Example: Warehouse PC (10.100.100.100) instead of "WAREHOUSE001\ESTOCKCARD", we suggest that you use "10.100.100.100\ESTOCKCARD" as Database Server Name. As long as you didn't change the IP address, it won't affect the program even you change the computer name.

• It could be your PC already bundled with an old version of "Microsoft Native Client Installer" and during installation of SQL SERVER 2005 Express, it failed to upgrade to latest version that we bundled inside our e-StockCard Installation. This is a known problem if using the Microsoft SQL SERVER 2005 installation.
• Solution:
  1. We suggest that you run the installation one more time, sometimes it can be installed successfully during the second installation.
  2. If step 1 still cannot solve this issue, then you have to manually uninstall the program one by one (refer the image below).
     
  3. After finish step 2, you can reboot the pc and run Chronos e-StockCard installation again. It should solve the problem